Return & Exchange

We want our customers to be satisfied with their purchase. If you receive a damaged, defective, or incorrect product, you may request a return or exchange according to the policy below.

Return & Exchange Time

Customers can request a return or exchange within 3–7 days of receiving the product.

Product Condition

To be eligible for a return or exchange:

• The product must be unused and in its original packaging.

• The product must be in the same condition as it was received.

• Proof of purchase or order confirmation may be required.

Damaged or Wrong Products

If you receive a damaged or incorrect item, please contact us as soon as possible with product details and photos so we can resolve the issue quickly.

Non-Returnable Items

Some items may not be eligible for return or exchange once they are opened or used.

Return Process

To start a return or exchange request, please contact us at:

Email: tobhaishop@gmail.com

Provide your order number, product details, and reason for return or exchange in the email.

Approval

Once your request is reviewed and approved, we will provide instructions for returning or exchanging the product.